This service involves project management aimed at building long-term customer relationships (CRM Management) through loyalty programs. It includes updating and optimizing customer databases to maximize their usefulness via data analysis, enabling targeted marketing activities. The service also manages sales presentations through direct marketing and catalog sales, handles customer inquiries and complaints, follows up on issues reported by your customers, and acts as a dedicated assistant managing your customers’ needs from start to finish to ensure their satisfaction.

This service involves receiving orders for products and services via telephone, reducing the burden of order management for your organization. It also helps increase sales opportunities by providing support 24 hours a day.

This service involves receiving complaints, feedback, and suggestions regarding your products from your customers through trained staff at SKY CC Company Limited Our professionals are skilled in managing all types of complaint situations, ensuring timely follow-up and communication with your customers to create a positive impression. Additionally, the collected information is used to help improve your products and services.

This service offers technical consultation and troubleshooting assistance to help resolve any issues your customers may encounter, such as IT problems or difficulties using various tools. It alleviates the workload of your service team and enhances after-sales support, creating a positive customer experience that fosters long-term loyalty to your products and services.

This service involves presenting, advising, and selling products via telephone by a team of skilled tele-sales representatives. It helps you increase revenue, reduce costs, and eliminate the hassle of hiring sales staff or establishing branches and sales locations. Additionally, it provides an additional channel for distributing your products and services.

This service involves data collection for research, surveys, and opinion polling via telephone, enabling your organization to quickly gather market data directly from target groups. We provide comprehensive summaries of the collected data to support your marketing planning, as well as the development of your products and services efficiently.

This service involves contacting customers to efficiently remind them of overdue payments for goods and services on your behalf. It helps increase the likelihood of timely debt collection, reduces your organization’s revenue loss, and lowers the costs associated with following up on outstanding payments yourself.

SKY CC Company Limited provides support services for marketing activities by managing customer communications on your behalf for various occasions, such as sending Direct Mail and confirming appointments with customers.

Management of promotional campaign activities with professional staff answering calls to provide information about products, services, and promotions. Customer data is accurately and thoroughly collected throughout the duration of the campaign.

SKY CC Company Limited provides support services for marketing activities by managing customer communications on your behalf for various occasions, such as sending Direct Mail and confirming appointments with customers.