For organizations seeking to invest in and install an in-house telephone customer service system, we offer advanced technology solutions developed by a team of specialized Contact Center engineers.
SKY CC Company Limited provides comprehensive consulting, design, and turnkey implementation of Contact Center systems for organizations that want to invest and install their own systems. Our expert engineers specialize in Contact Center technology and handle procurement of hardware and software applications, as well as full system integration. We focus on designing solutions tailored to each organization’s business operations to enhance customer service capabilities efficiently and effectively.
With over 20 years of experience, we continuously adapt and customize satisfaction strategies according to your industry.
We align with technologies that correspond to current and future consumer behaviors.
We provide uninterrupted service every day of the week by continuously developing our service team’s capabilities and maximizing system efficiency.
Rest assured with our global security standards. We prioritize your privacy and protect your data with advanced security systems under strict international compliance (e.g., ISO/IEC 27001, PDPA, DPO, DLP).
With over 20 years of experience, we continuously adapt and customize satisfaction strategies according to your industry.
We align with technologies that correspond to current and future consumer behaviors.
We provide uninterrupted service every day of the week by continuously developing our service team’s capabilities and maximizing system efficiency.
Rest assured with our global security standards. We prioritize your privacy and protect your data with advanced security systems under strict international compliance (e.g., ISO/IEC 27001, PDPA, DPO, DLP).
We design and install Contact Center systems tailored to the specific needs and unique business characteristics of each organization. This ensures that your Contact Center operates efficiently and delivers the highest possible effectiveness in customer service.
We provide services to procure, develop, and install additional software solutions to enhance the management capabilities of the Contact Center system. Examples include Customer Relationship Management (CRM) systems, Interactive Voice Response (IVR) systems, voice recording and/or screen data capture systems (Voice Logger), web-based reporting systems, and Knowledge Base Management systems.
We provide project management services to help reduce your organization’s workload. Our experienced team of Contact Center system engineers ensures smooth execution, enhancing customer confidence in your Contact Center services.
We provide maintenance services for your Contact Center system by a team of experts. Any issues will be efficiently prevented and resolved promptly, ensuring your business operations run smoothly without interruptions.
We are available to provide consultation regarding your needs and detailed information about our services.